SHIPPING POLICY
INSANE CLO offers both domestic and international shipping services
1. Shipping Coverage
- Domestic shipping: Available nationwide within Vietnam
- International shipping: Available worldwide
2. Shipping Methods
Domestic Shipping (Vietnam)
Orders are delivered via local shipping partners.
International Shipping
International orders are shipped via air freight through our logistics partners
- Depending on the destination, orders may be delivered by carriers such as DHL, UPS, Singapore Post, or other equivalent courier services
- The shipping carrier will be selected based on the destination and service availability
- Tracking information will be provided once the order has been shipped
3. Shipping Fees
Domestic Orders
- Ho Chi Minh City: 20,000 - 50,000 VND
- Other provinces: 30,000 - 50,000 VND
Shipping fees may vary depending on location and order weight
International Orders
- Shipping fees are not fixed and will be calculated based on the destination country and order details
- After placing an order, customers will be contacted via email to provide full shipping information
- The exact shipping fee will be confirmed before sending the final payment link
4. Delivery Time
Domestic Orders
- Ho Chi Minh City: 1-2 business days
- Other provinces: 3-5 business days
International Orders
- Delivery time varies depending on the destination and shipping method
- The estimated delivery time will be provided after order confirmation
5. Order Processing Time
- Orders are processed within 24-48 hours after confirmation
- Orders will only be processed after successful payment (for prepaid orders)
6. Important Notes
- Delivery time may be affected by external factors such as weather, customs clearance, or carrier operations
- Customers are responsible for any import duties, taxes, or customs fees (if applicable)
- Please ensure all shipping information is accurate to avoid delays or failed deliveries
7. Contact Information
Email: insaneclo.global@gmail.com
WhatsApp: +84 93 8833 196