TERMS OF SERVICE
Welcome to INSANE CLO. By accessing or using our website, you agree to comply with the following terms and conditions.
1. General Information
This website is owned and operated by INSANE CLO (MADTHINGS COMPANY LIMITED).
By using this website, you agree to be bound by these Terms of Service.
We reserve the right to update or modify these terms at any time without prior notice.
2. Eligibility
- Users must be at least 18 years old or under the supervision of a legal guardian
- By using this website, you confirm that all information provided is accurate and lawful
3. Ordering Process
- Select products, size, and quantity
- Add items to the cart and proceed to checkout
- Provide complete and accurate shipping information
- Confirm your order
Orders will be confirmed via phone or email.
4. Pricing & Payment
- All prices are listed on the website
- Shipping fees may vary depending on location
- We accept the following payment methods:
+ Cash on Delivery (COD)
+ Bank transfer
+ Online payment via third-party gateways
5. Shipping & Delivery
- Estimated delivery time: 2-5 business days (depending on location)
- Delivery delays may occur due to external factors (weather, logistics, etc.)
- Customers are responsible for providing accurate delivery information
6. Returns & Exchanges
- Returns and exchanges are accepted according to our published policy
- Products must be unused and in original condition
- Requests must be made within the specified time frame
7. Customer Responsibilities
Customers agree to:
- Provide accurate personal and delivery information
- Inspect products upon receipt
- Complete payment obligations
8. Our Responsibilities
We commit to:
- Providing products as described
- Supporting customers throughout the purchasing process
- Protecting customer information
9. Privacy & Data Protection
Customer information is protected and used only for order processing, customer support, and service improvement.
Please refer to our Privacy Policy for more details.
10. Complaints & Dispute Resolution
For any complaints, please contact us:
Email: insaneclo.global@gmail.com
WhatsApp: +8493 8833 196
